inbox was full for 9 days... will I get the missing emails?

[#1]

Hi

I have a Totalise email account that apparently has a max inbox capacity of 250 MB!

I didn't notice it had reached capacity until I spotted that I wasn't receiving emails anymore. I'll try and keep on top of it.

Yesterday I archived a few years of emails and I was hoping I would then receive any missing posts - but this has not happened over night.

I am getting new emails that arrive after the clean up.

Can I expect to get the missing emails automagically or do I need to raise a support ticket? Or are they just lost?

Thanks

[#2]

No, No and Yes.

If a mailbox is full, new inbound mail is simply rejected. It is up to the sender to determine when if at all a resend should be attempted.

[#3]

Oh! My bad I guess. It's mostly purchasing invoices/notices/receipts that I'll miss

But that's my serious email account, so I could have missed anything. I guess I should rethink my email strategy.

Thanks for letting me know.

[#4]

Sorry @Townman... one more question... you say "It is up to the sender to determine when if at all a resend should be attempted."... how will they know it was not received?

I fired some test emails at the account before realising the low limits in place... I just checked and none of them were returned undelivered?

I have no indication that the emails never arrived... It's as though Plusnet kept the emails... are you certain I cannot retrieve them?

Thanks again.

[#5]

I have no indication that the emails never arrived... It's as though Plusnet kept the emails... are you certain I cannot retrieve them?

Plusnet won't have accepted the email, the server would have returned a code indicating a temporary error i.e mailbox full. What then happens will depend on the sending mail server. It MAY try again periodically, but how often and for how long depends... If you haven't got a 'failed to send' then it is probably still in the retry period

[#6]

Insufficient information provided to attempt analysis.

?

[#7]

Your comment dragged out knowledge from the depths of my memory. Retry periods are not necessarily static/fixed. They can be mathematical progressions (the retry time doubles on each retry). There will (should be) a maximum number of retries before the final rejection happens. (Or something like that).

[#8]

@Anywho  didn't your email client give you a warning that you were close to your 250MB quota ?

I've seen quota warnings using Thunderbird email client, it automatically get the sizes from the mailbox server.

Check your email client regarding quota warnings, or see if there is an add-on to perform that check ?

.