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no email messages received for a few days

FIXED
Julie71
Newbie
Posts: 3
Thanks: 2
Fixes: 1
Registered: Friday

no email messages received for a few days

Please can someone help me.  My madasafish email has not been working for a few days.  I notice that Gumby is now dealing with plusnet emails and I am supposed to get an email to tell me that things have been moved across.  But I am not receiving emails!  What do I do? 

3 REPLIES 3
Townman
Superuser
Superuser
Posts: 25,140
Thanks: 10,790
Fixes: 190
Registered: ‎22-08-2007

Re: no email messages received for a few days

Greenby is NOT (yet) dealing with any Plusnet mail service.  The migration has not (yet) started for any brand.

for MAAF the mailbox is probably full.  It is only 250MB - do you access it via POP3 or IMAP?  Have you looked at it using webmail?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 12,738
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Registered: ‎30-06-2016

Re: no email messages received for a few days

Moderator's note:
Duplicate posts removed.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Julie71
Newbie
Posts: 3
Thanks: 2
Fixes: 1
Registered: Friday

Re: no email messages received for a few days

Fix

Plus net fixed my problem as I rang them. A very kind man spent a half hour with me.  Once I got my emails back I could see am email from plus net who had blocked my account due to some suspicious emails.