plus.net mail account rejecting messages as spam from Office 365
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plus.net mail account rejecting messages as spam from Office 365
on 05-03-2022 10:31 AM - last edited on 05-03-2022 11:17 AM by dvorak
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Starting yesterday morning, Plus.net is rejecting messages (mainly from Office 365) sent to my hosted domain email address. If I send it to my native Plus.net email address (dave@ [Removed].plus.com) the message gets through. Has something changed or do I need to change something on my DNS records for the hosted domain. I have added the domains to my white list in the email set up and I have reduced my spam filtering strength but this has had no effect.
Here is the error message the sender receives.
Thanks
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Status code: 550 5.7.350 |
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Original Message Details |
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Message Hops |
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HOP |
TIME (UTC) |
FROM |
TO |
WITH |
RELAY TIME |
1 |
05/03/2022 |
LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM |
LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM |
mapi |
1 sec |
2 |
05/03/2022 |
LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM |
CWLP123MB3155.GBRP123.PROD.OUTLOOK.COM |
Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) |
* |
Original Message Headers
ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=none; b=I5hAaBCIoT5WP9WWv7Ga35Ix/jRrROOwvQbc/wftWroOk/S4GMSSk/xGjW1Hzp9ewEFPdjUsuCiLgUe48bbHgaSoZn3OClvOVQOwri2twZVWEQFDXzT0HZc8CLWvYXFNCRwuakWXCGbQfXK/Pl2Hxy6W1vn8tkbWdNsWuaBGSM7lK2AsbmLSJNGaA4XRRvqcSePOvpS/Gj8/od5zlRyrLYukbX8rMSp7lOrOLlz6r1LNnlf8Q6kRbRF9tOUhv7GIT2pK2WiB1D25K0wkzbPdm86thGd8leGOh/m8q+r/zvSz+G16SRNCq4j7r2u0qQz8gGanXgwk6SLdEcudlgO+Kg==ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector9901; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=RmUEiHxCotvRNNjqxUVVhDwqyyAxVwUonjbSCj/ZclY=; b=e6QNpH/CFgP0a6rLHp2fBB2Z9w+lbpx7gUNcVCi0ZpjUw36L4sIj0dq41/6VLheXTQGIWIYf0K+JFcIk8GiG835H9M2PNuU3tmm/L6Yf/jNViy+8iTy6JM/gt67F7912jMHDBRy6l17PFHCh8E5O7mz08e/81aljYyk6Chfbgi6jedpuzCS5NXqiKDd9d+Y+OsI+3/bcqv4fmCaYgCOXAi3GbIhq1Qi19lebDrXF/hsz3VmNF527w2CGikauPmjA+giwUm5UWNpgmh4cQ4ilnvf4GQsfLhnoh1Q7dUGnLw5/1Xdx7J0D81bSpubDU0p/h/7Iug2X5Tco3HU50es1uQ==ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass smtp.mailfrom=st-marys-eccleston.lancs.sch.uk; dmarc=pass action=none header.from=st-marys-eccleston.lancs.sch.uk; dkim=pass header.d=st-marys-eccleston.lancs.sch.uk; arc=noneDKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=st-marys-eccleston.lancs.sch.uk; s=selector2; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck; bh=RmUEiHxCotvRNNjqxUVVhDwqyyAxVwUonjbSCj/ZclY=; b=cKQ4AVEX+9HsbgoT4FGpLJN/fZh1zBdZWZC6gLpWtYZgFf/eroCuvlFfS7eB54rSiTvnn/65jGBZxeTCYD8/ElKs17OKoDzXhUnydVEpwrtqetfVsa1Q0dMzl7BnptfhvI4QlhjJl9yFQLtLNqEs2Zefcu0vWT0Vs8mqkmQ+Glw=Received: from LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM (2603:10a6:600:255::10) by CWLP123MB3155.GBRP123.PROD.OUTLOOK.COM (2603:10a6:400:5b::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5038.14; Sat, 5 Mar 2022 10:01:27 +0000Received: from LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM ([fe80::716f:d97b:611a:829e]) by LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM ([fe80::716f:d97b:611a:829e%4]) with mapi id 15.20.5038.019; Sat, 5 Mar 2022 10:01:27 +0000From: "David Matthew" [Removed]>To: " [Removed]Subject: testThread-Topic: testThread-Index: Adgwd/o9KQ1ozKh1Ri+TZoNipveRKw==Date: Sat, 5 Mar 2022 10:01:26 +0000Message-ID: < [Removed]>Accept-Language: en-GB, en-USContent-Language: en-USX-MS-Has-Attach:X-MS-TNEF-Correlator:authentication-results: dkim=none (message not signed) header.d=none;dmarc=none action=none header.from=st-marys-eccleston.lancs.sch.uk;x-ms-publictraffictype: Emailx-ms-office365-filtering-correlation-id: fe07e986-8060-457f-0863-08d9fe8f1d0ex-ms-traffictypediagnostic: CWLP123MB3155:EE_x-microsoft-antispam-prvs: < [Removed]>x-ms-exchange-senderadcheck: 1x-ms-exchange-antispam-relay: 0x-microsoft-antispam: BCL:0;x-microsoft-antispam-message-info: /niOeisRca+jKnhjyypvRcWL13Jk0cbywrDobotx/YaEeKCIUYbogv4/eJ790XTQQKMsJ4cFV8VsXok0/EmgLYO1/HUZOFrDRa03Qjybj+Sr6MLk8HnhySPF7e9SNcGKPpIW0+2wCHlXs7UE8vcwrmm+r8ngcHjb7w78S1aRnEtyp8Hiznzn2tqAf0vMx1FHb20zOx4ppxXCokCIlmNwN7SDCTML4kTkMicRb+F8wbbybHIQkv9Yym5KWjO4kxwf4olrDk1DQP5CZM5iuj0jkXQLV1TH3kYG2KQAZXeJEXJJG2auDBfZf4MAx2B7J10agKRKLGE/tEoUdLi16Hu71OwgknRejz47iM1hOtU/BGTEP/02Dr9FXebt6XQrVDuvHL+VQAAo/3XdXXFofE2PiRI2BQt6GCnbzTu/FIaP8wBhZygHPmZyO12pwpuVdnpx88ckJcT8bWyzRcXtbNa4nimFslTO/SSJEw5e9EYYJaA=x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:LO2P123MB6006.GBRP123.PROD.OUTLOOK.COM;PTR:;CAT:NONE;SFS:(13230001)(376002)(346002)(366004)(39830400003)(136003)(396003)(86362001)(73894004)(6916009)(76116006)(66946007)(66476007)(8676002)(33656002)(64756008)(66446008)(7116003)(786003)(316002)(66556008)(55236004)(9686003)(122000001)(7696005)(38100700002)(6506007)(186003)(26005)(4270600006)(38070700005)(71200400001)(508600001)(55016003)(2906002)(3480700007)(8936002)(52536014)(5660300002)(220243001);DIR:OUT;SFP:1102;x-ms-exchange-antispam-messagedata-chunkcount: 2x-ms-exchange-antispam-messagedata-0: =?us-ascii?Q?KdXGoylHO5z/5oOAavPVzpCNEN8SMAqf1IGKWuzpAxXS2d0tkgpB+U7Rl16C?= =?us-ascii?Q?afPHoo5SmCxTuor69Y2qLC8wcYPxLckEgJPGxWtlsl3zLK0zmQ/pKRxQC8ub?= =?us-ascii?Q?VuxWELIOId5xUqJvmsG6ZmZTFk7JHbBizs5W1BrQ4wdmBdd8kQlSbcCUBcMh?= =?us-ascii?Q?CUh7XYlbXI9YQ8jxjXs1ZU0U/Nqkl24I8x04Evn7ntmvZ8pwtZ0l/ZNs8t8g?= =?us-ascii?Q?LkynOt9rq39UhwnGSXWKdfVGE2YqExgDqi3D9vwZp9mWuEXw6BImJOAbSzhT?= =?us-ascii?Q?y+UC2tJU3tnkbMsbCRrGZu5wIQj4hMpVHvqDy5dQgCFcMkPYZa6LVxPa4zVC?= =?us-ascii?Q?aNL6gASFeKWTfhxMBUTqi16ZVzsxYdD0yJ/SRDp3yMUbnZHHgQc9/Fkewa4M?= =?us-ascii?Q?2RHf/ZoXjF8Z/RF1FX9ZsoZRZhkPfdN/eAG/CRGddGxh4zjj9ovMWHZDwGBn?= =?us-ascii?Q?3tBN17kclzMZQ/2hYuTSHEWJNNDoNtyisu/6KDTSxEomOgi96wn2tysInjp4?= =?us-ascii?Q?RJmZKOTczDcNfAPFWJGg/9IDxm74LkoPFylXTIbmbVeRKxet5wjkqVmdl3tG?= =?us-ascii?Q?fAMJx0c+RvLsrIy41FTwcjERi7YUPXc6tc+sP5f7xZbM2qxlAEnYlbNK5Uet?= =?us-ascii?Q?ica6tPfYcGmVAzlCWNJABfmu9vmhkfWIAjnA15RhTG3gvNElZ0AoWFmqD3V8?= =?us-ascii?Q?LO++JW2S0tavoSmWVk43OUM5L5RR3GP7T7E2klh5JBaqviCkhoQsv8VLKMNW?= =?us-ascii?Q?85qZNU4/RD/OgumBlKVSJ6D2Iw/ieUBOIHQRiPmaV1qiJEtRc4NOyrzZbb5S?= =?us-ascii?Q?3EXscDdJAlkDT+v05AqWM6NlfIkE2ZOXDBvFCokh5rF+SE32CX5CR5CX9/3C?= =?us-ascii?Q?3gd8B58bOw0XDLzJkQp0sP7a7PZeuhH7WdeuAN5t6cbFoUcKhrZDZB0T2rmA?= =?us-ascii?Q?APNTXrUbkKhhIn5+H7pRODvXRA5+5N5fj2N5Q9pnTOS6Ea9Lbe0enatBS47w?= =?us-ascii?Q?D/mlod2EtINQpPpGbuqLEzqncbJJ/QH/S/L5KNYnwzoEDH5iQrCOqeRuJJ2T?= =?us-ascii?Q?tTgODoFvYKr8KrqVIxmtQV94nxWOPn5yhwxBRmJcsdrLP94ir+fCJSLO9fAM?= =?us-ascii?Q?qwxPtdAeIsfFu40X5BHDcR9+ckGxzd/Q7Vck5UTnDlcui3H7N12//wc1be8d?= =?us-ascii?Q?tD2fEwYSQK9FNysqiGts1tDHI4lwUrjJfnShuNASoh+z9Ht5JjAqYtnUwV6J?= =?us-ascii?Q?o/cvqU2g1iq7Q2UZRrKqdId1I4a7Kw3l5DsvUO8FT0T30MJyT8j+AJE5EicK?= =?us-ascii?Q?L7E+p9gNJPcxtnW+QFnPfpUSw/bcUsBcLsXJ2jbKvVCRG5+I8Bhe686pEbOJ?= =?us-ascii?Q?fQy6yTib8gydfLMiaC9hpjZCc1KTY2OriD+chhjeaV58ZfPdnhM6x+8Ptehu?= =?us-ascii?Q?l5OfscrMrji0y/pUmF4RGjQgkyXapeZvvjx07A35XTLjQn8lS+7HP5glu3oL?= =?us-ascii?Q?WhJFCGly5moTCE1fI8JuklD2X2LevHpW5Hq5OwASGGiDePKmb2/+mO5E/BlD?= =?us-ascii?Q?o0TtEYsx0GCYoyX26UP1zBKcqFAxsgMgsXuW00D+xF2NriGGlbZWYWibkqky?= =?us-ascii?Q?h8BYNSzkPL4dcBhMtgteFCSwx4UIayrGK0nKh5izZRxwHDDKcktJAjg0zN4/?= =?us-ascii?Q?oc+DcIJHGeUnY5itWTdLw1qwZQuijmKjzVgek21tgzfKRVB9A99CVVQpxCaG?= =?us-ascii?Q?A8fk1+W5dwaN3IoiPG0J7ymkn8b8yZmBY69zEEQERXuEnfSoK6GqnaMnRnAU?=x-ms-exchange-antispam-messagedata-1: NZng1FzjgM/fHg==Content-Type: multipart/alternative; boundary="_000_LO2P123MB600604493A3F30AC94CDE51CE4069LO2P123MB6006GBRP_"MIME-Version: 1.0X-OriginatorOrg: [Removed].lancs.sch.ukX-MS-Exchange-CrossTenant-AuthAs: InternalX-MS-Exchange-CrossTenant-AuthSource: LO2P123MB6006.GBRP123.PROD.OUTLOOK.COMX-MS-Exchange-CrossTenant-Network-Message-Id: fe07e986-8060-457f-0863-08d9fe8f1d0eX-MS-Exchange-CrossTenant-originalarrivaltime: 05 Mar 2022 10:01:27.0092 (UTC)X-MS-Exchange-CrossTenant-fromentityheader: HostedX-MS-Exchange-CrossTenant-id: 27e11263-7793-45c2-bb46-b1a870804fedX-MS-Exchange-CrossTenant-mailboxtype: HOSTEDX-MS-Exchange-CrossTenant-userprincipalname: zIH0PcQ4PnR7bQXjvhEeQWYDZeJOBJn7m0LTBFz3hTDeCH30YZl27+yH/9twlEosViJ+5K1kT7mPGgdkIG/ynA8sQ1YAQArWoHNuZ397G67hzXJHlzOKKpp+KmsmZDSdF2WaOYpxZ1c/4afMCZbfzQ==X-MS-Exchange-Transport-CrossTenantHeadersStamped: CWLP123MB3155
Moderators Note: Personal information removed
Re: plus.net mail account rejecting messages as spam from Office 365
07-03-2022 10:01 AM
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Thanks for getting back to us @dave29, I appreciate it.
I would need to send this over to the relevant team to investigate but I would need the full headers to do so.
Please can you PM me with this and I will pick this up for you.
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