we have 3 new accounts with plusnet and we cannot get the static IP's enabled on any of them, i click activate ip and nothing seems to happen, is there some trick to it?
these 3 accounts where business accounts that we have moved to home accounts (as we like plusnet) all working well apart from the static ip's
i click activate ip and nothing seems to happen, is there some trick to it?
@cameldazzler yes, you post here and it gets picked up by a staff member🙄
The automated static IP activation has been broken for a while now.
One of the Plusnet Help team will be along shortly...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If you can drop me a PM with the usernames in question I'll get that sorted
After the 3rd of November I will have a limited presence here as I have moved to a new role If this post resolved your issue please click the 'This fixed my problem' button
