Adding my referral after sign-up
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Adding my referral after sign-up
21-12-2021 11:54 AM
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I was referred to choose Plusnet and was activated in Sep - but I didn't know how to add the referral code at the time.
I have their username (didn't want to post publicly), Is it still possible to add this referral now?
Re: Adding my referral after sign-up
21-12-2021 3:36 PM
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Hi @aks100,
I'm afraid it's not possible to add a referral onto the account after the sign up process has completed. I'm sorry for any inconvenience that this may have caused.
Re: Adding my referral after sign-up
21-12-2021 6:36 PM
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Actually it is possible, but only within the first 90 days of the signup date. After then it wouldn’t be possible due to some hard limitations in our systems.
I hope this helps.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Adding my referral after sign-up
21-12-2021 7:24 PM
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I think I'm over that because I simply forgot - any way to check?
Re: Adding my referral after sign-up
21-12-2021 7:35 PM
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Yeah sure. Feel free to drop one of the Help Team listed Here a private message with your account username and their username and we’ll check it out.
If this post resolved your issue, please click the 'This fixed my problem' button
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