Can't enable static IP

peter_lavelle · ‎05-02-2024

Hi,
Sorry if I should have posted this to an existing thread instead.

My Broadband service was activated yesterday but when I try to activate the static IP address in my account via the portal, it doesn't seem to work.

Likely something I'm doing wrong. Have rebooted my router since everything was setup, but had no joy.

MisterW · ‎30-07-2007

Likely something I'm doing wrong.

Actually it probably isn't!. The automated static IP activation doesnt seem to work on some accounts.

Im sure a staff member will be along shortly to process it manually.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MatthewWheeler · ‎01-01-2012

Hi @peter_lavelle

That should be sorted for you now.

If you reboot your router you should pick it up

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

Can't enable static IP

Can't enable static IP

Re: Can't enable static IP

Re: Can't enable static IP