Ccgi webspace - can't log in

[#1]

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@Real_Grizzly wrote:

But I cannot log in to https://hosting.plus.net that is the problem it reports

Incorrect username or password.

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I manually sent you an email earlier. Are you saying you have not received this?

The email I sent contains the details required to access the hosting.plus.net account, and they definitely work.

If you did not receive this email, then please take a look at the recently opened support tickets on your account here instead.

[#2]

Last post I got (that was not a community notice) was

We've opened Question xxxxxxxxxx on your account

arrived 13:29 (just before you said you sent a manual email)

I have now managed to get into

https://hosting.plus.net/portal/

and my ccgi space

thank you very much