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Full fibre now being offered, but fibre is still not outside my house?

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Dan_the_Van
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Re: Full fibre now being offered, but fibre is still not outside my house?

@jab1 

TH BTw checker might say SoGEA is available, but  for plusnet and me it is NOT anymore.

EDIT: Perhaps you need to read my posts more carefully without assuming you're correct all the time

Since Full Fibre became available at my address SoGEA has been removed as an upgrade option. Now only Full Fibre or make changes to my call features.

jab1
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Re: Full fibre now being offered, but fibre is still not outside my house?

What does your BTw checker say, Dan - I'm going on what was displayed on the OP's result.

John
MisterW
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Re: Full fibre now being offered, but fibre is still not outside my house?

TH BTw checker might say SoGEA is available, but  for plusnet and me it is NOT anymore.

Since Full Fibre became available at my address SoGEA has been removed as an upgrade option. Now only Full Fibre or make changes to my call features.  

@Dan_the_Van  I THINK it depends where you are in the contract. For mid-contract 'upgrades' , if FF is available, that's all that will be shown. When you get to the end, the re-contract options will include SoGEA (providing the exchange isnt 'fibre priority' by then)

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Dan_the_Van
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Re: Full fibre now being offered, but fibre is still not outside my house?

@jab1 

In answer to your BTw question.

Screenshot 2025-03-27 162024.jpg

The exchange is not in a current fibre priority programme

@MisterW 

I am on a 18 month Unlimited Fibre Extra contract started mid Nov 2024. Until the last couple of weeks SoGEA was available as as an upgrade. Now it's only Full Fibre.

A general question if Full Fibre is available why would SoGEA still be offered, they are both offer the same service except one is a bit faster.

 

MisterW
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Re: Full fibre now being offered, but fibre is still not outside my house?

@Dan_the_Van 

Until the last couple of weeks SoGEA was available as as an upgrade. Now it's only Full Fibre.

Did that correspond with FF becoming available ?

A general question if Full Fibre is available why would SoGEA still be offered, they are both offer the same service except one is a bit faster.

A good question! FF is obviously a much better option if available. Though possibly there may be some people for whom the disturbance of a FF installation isnt convenient. In any case, SoGEA availability would not likely be there for long. My exchange went to 'fibre priority' about 6 months after FF became available.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Dan_the_Van
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Re: Full fibre now being offered, but fibre is still not outside my house?

@MisterW 

Did that correspond with FF becoming available ?

Can not be sure of the date, but since the Full Fibre infrastructure was put in place I have been checking regularly to see when Full Fibre became available, I notice the change 24th March, it has been ordered.

The exchange I am on covers a large area, so it might take time for it to become a FTTP priority.

The OP also found the same and posted

"I was about to switch, in a few days, to fibre only (from my current Plusnet fibre and phone package), but today I notice that the deal I am being offered on their site has changed. I am now only being offered full fibre, instead of FTTC." 

Edit: so the best place to check what's on offer is with the CP and not the BTw

 

 

 

corringham
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Re: Full fibre now being offered, but fibre is still not outside my house?


@Dan_the_Van wrote:

A general question if Full Fibre is available why would SoGEA still be offered, they are both offer the same service except one is a bit faster.


They both offer a broadband service without land line, so in that respect they are similar (although as you say, FTTP will offer a higher max speed). The big difference is that SOGEA does not require any infrastructure changes so can be provisioned trivially without requiring any engineer involvement, while FTTP will require an engineer to install the ONT, and possibly civils to build the fibre to the premises.

outcast
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Re: Full fibre now being offered, but fibre is still not outside my house?

Having been thinking through this, I was left wondering which 'exchange' the 'Availability Checker' refers to ?

 

In my vicinity there are three conventional telephone exchanges, roughly in a straight line, in separate villages, maybe five miles apart. Lets call them 1, 2, and 3,  and are nearest, middle, and furthest from Openreach's London datacentre.

  • Exchange #2, provided the original copper wires for my landline phone and ADSL.
  • Exchange #3, is what feeds my FTTC cabinet and therefore my current broadband connection.
  • Exchange #1, appears to be the centre from where the expanding FTTP deployments are originating, and likely to be where I will eventually be connected.

In the BTW availability checker, it is showing my exchange as #2 despite receiving no service from there, as I only have SoGEA via exchange #3, but when FTTP appears that will be from exchange #1. 

Therefore the checker results table is only an indication of what services are available at my address, and any mention of 'exchange' in the notes below appear to only be an indication of the state of exchange #2 which is irrelevant as I don't take any services from there, as opposed to the actual exchange from which the associated named service would have been sourced from.

.

Dan_the_Van
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Re: Full fibre now being offered, but fibre is still not outside my house?


@corringham wrote:

@Dan_the_Van wrote:

A general question if Full Fibre is available why would SoGEA still be offered, they are both offer the same service except one is a bit faster.


They both offer a broadband service without land line, so in that respect they are similar (although as you say, FTTP will offer a higher max speed). The big difference is that SOGEA does not require any infrastructure changes so can be provisioned trivially without requiring any engineer involvement, while FTTP will require an engineer to install the ONT, and possibly civils to build the fibre to the premises.


Not disagreeing with, much effort is being applied by Openreach and Alt-Nets to build the infrastructure for the future.

It's time to move forward and not look for excuses not to do something.

corringham
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Re: Full fibre now being offered, but fibre is still not outside my house?


@Dan_the_Van wrote:

It's time to move forward and not look for excuses not to do something.


That's true, but there are only so many engineers available. If some people take SOGEA it frees the engineers up for cases where FTTP may be more urgently required or in FTTP priority areas - the SOGEA users can be upgraded later. 

Dan_the_Van
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Re: Full fibre now being offered, but fibre is still not outside my house?

@corringham 

Going by what i see in the area I live there seems to be no plan, Both CityFibre and Openreach seem to be building Full Fibre on the same roads in the city local to me, some telegraph pole look a bit top heavy.

@outcast 

Interesting theory, when I lived in Hertfordshire ADSL was from the local exchange, FTTC came from somewhere else