Newsgroup not connecting
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Newsgroup not connecting
03-03-2023 8:53 AM
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Plusnet technicians have admitted defeat and told me to seek an answer here.
Any ideas?
Re: Newsgroup not connecting
03-03-2023 9:06 AM
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Are you connecting from the Plusnet network? e.g. not via a VPN or an external Internet connection. The service is IP authenticated.
Have you tried removing and recreating the news account in Thunderbird?
Exactly what is happening when you try and connect?
What happens if you open a command line window and try to connect to the server by doing: -
telnet news.plus.net 119
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Newsgroup not connecting
03-03-2023 12:52 PM
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Sometimes it connects but only message headers download, sometimes it doesn’t connect or download anything.
Mike
Re: Newsgroup not connecting
17-03-2023 4:56 PM
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I’ve tried posting the telnet thing in the command window on my pc but just get an error message saying telnet is not a recognised command. I’ve got a screenshot but can’t work out how to attach it here!
Re: Newsgroup not connecting
17-03-2023 5:04 PM - edited 17-03-2023 5:04 PM
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@Muddymike0 To insert the screenshot into a post, select the icon to the right of the 'smiley' above the reply window, and follow instructions.
Re: Newsgroup not connecting
17-03-2023 5:13 PM
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Re: Newsgroup not connecting
17-03-2023 5:32 PM
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Re: Newsgroup not connecting
17-03-2023 5:34 PM
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Select the 'desktop' option - click the 'hamburger' to do so.
Re: Newsgroup not connecting
17-03-2023 5:34 PM
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Why is this necessary? I only want my newsgroups to work as they have for years!
Re: Newsgroup not connecting
17-03-2023 5:37 PM
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Re: Newsgroup not connecting
17-03-2023 5:37 PM
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Very strange. Can't explain the 'unsafe' warnings, so I'll back out and leave this to @Dan_the_Van
Re: Newsgroup not connecting
17-03-2023 5:41 PM
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@Muddymike0 wrote:
Hamburger????
OK. Which browser are you using on the phone? i use Firefox, it may be different if you are using Safari.
Re: Newsgroup not connecting
17-03-2023 5:43 PM
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Re: Newsgroup not connecting
17-03-2023 5:49 PM
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OK - in that case I have no idea - just looked and can't find an option to select the desktop site on there.
Re: Newsgroup not connecting
17-03-2023 5:56 PM - edited 17-03-2023 5:57 PM
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If you are looking to post the error message you got when trying telnet then I wouldn't bother as I've given you the answer.
The purpose of telnet is to confirm your pc can contact the newgroup server on port 119
Which version of windows are you using?
Snipping Tool is handy to take screenshots in Windows.
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