Reverse DNS record update

[#1]

Could I ask for updating  the reverse DNS record of my static IP address 31.125.244.87 to point to my domain sitek.uk. The MX record is already in place.

Thanks. 

[#2]

@kentr7 Im sure one of the staff will be along shortly (well maybe not so shortly due to Xmas) to request this for you.

In the meantime you should add the forward A record pointing to your static IP, to your DNS as Netops(who process the request) will check for that as confirmation.

[#3]

Thanks, @MisterW . All the necessary DNS records are in place.

[#4]

Hey there, I have raised a ticket on 
https://www.plus.net/wizard/?p=view_question&id=239155965

Please let me know when you have replied and I will get it actioned for you

[#5]

Thank you very much! A response has been sent and I will wait for good news from you. I hope the email will not be stopped by an overzealous spam filter...

[#6]

Unfortunately, the email has has been bounced.

[#7]

Not sure what you mean by the email, you just need to login to your account and add a reply to the ticket

[#8]

I cannot sea any way of replying to the ticket... 'I need to add more details' is the only thing I can see... so hope that is it.

[#9]

Yes, that's it!

[#10]

Thanks for the advice. It is not exactly clear.

[#11]

I have raised it over for you now and I would expect it to be done within the next week. Netops won't be working until at least the 27th now.

[#12]

Thank you very much. There is no rush but I wanted to have it done before the New Year, so I will keep checking.