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Reverse DNS request

SGibbins
Newbie
Posts: 2
Registered: ‎25-03-2024

Reverse DNS request

Hi

Could I request that you create a PTR record for my static ip to point at my domain mail.systemspecialist.co.uk please.

I did call customer services 2 months ago, they created a ticket but this has still not been actioned. It's a shame we no longer have access to the ticket system. 

3 REPLIES 3
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Reverse DNS request

Afternoon @SGibbins I have raised a ticket on the account for you to reply to. You can find it here: https://www.plus.net/wizard/?p=view_question&id=240846598

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
SGibbins
Newbie
Posts: 2
Registered: ‎25-03-2024

Re: Reverse DNS request

Thanks Will

I have replied as requested, thank you for picking tis up for me.

ClaudiaG23
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 361
Fixes: 25
Registered: ‎02-05-2023

Re: Reverse DNS request

@SGibbins That's now been raised for you. The timescale for this can be up to 72 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team