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Safeguard not working in Safari Private windows

FIXED
Acpluscommunity
Newbie
Posts: 2
Fixes: 1
Registered: ‎14-11-2023

Safeguard not working in Safari Private windows

Safeguard does not block sites that it should do in Safari private windows. Works fine in a chrome incognito window. So surely this is a safeguarding issue. Any child could simply open a private safari window to browse any site.
2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,926
Thanks: 5,012
Fixes: 317
Registered: ‎04-04-2007

Re: Safeguard not working in Safari Private windows

I suspect it's an iOS17 'feature'.

Seems Apple have taken to routing your DNS requests via their own servers in certain configurations.

If so, this will negatively affect any filtering solution that replies on DNS (of which Plusnet Safeguard is one).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Acpluscommunity
Newbie
Posts: 2
Fixes: 1
Registered: ‎14-11-2023

Re: Safeguard not working in Safari Private windows

Fix
Thanks for the response, Bob. There are ways around it I guess, like using iOS content restrictions to disable private browsing. I don’t recall having this issue with parental controls with BT broadband before.
https://www.wikihow.com/Disable-Private-Browsing-on-iPhone