Unable to access William Hill
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Unable to access William Hill
18-01-2020 11:57 AM
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For the last couple of days I've been unable to access William Hill website or apps. Works fine when I connect via Three mobile. Any ideas? Thanks
Re: Unable to access William Hill
18-01-2020 12:02 PM
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It works for me. Have you got Safeguard or some other filter software installed on your computer?
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Re: Unable to access William Hill
18-01-2020 12:10 PM - edited 18-01-2020 12:19 PM
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No, worked fine up until a few days ago, and I haven't changed any settings. Says "403 Error - request blocked" now...
Re: Unable to access William Hill
18-01-2020 12:48 PM
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Have you tried using a different Internet browser on your computer?
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Re: Unable to access William Hill
18-01-2020 12:54 PM
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Yes, all access from Plusnet to website and apps is blocked... Different browsers and devices. Three mobile has normal access.
Re: Unable to access William Hill
18-01-2020 1:26 PM
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My suspicion is that Safeguard has been enabled on your Plusnet account with gambling sites being barred. If you can select your own D S server on your device then over ride Plusnet’s by using say the Google DNS servers on 8.8.8.8 and 8.8.4.4.
Alternatively log into your router and see which DNS servers are enabled and/or your Plusnet account and check/modify your Safeguard settings.
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Re: Unable to access William Hill
18-01-2020 1:41 PM
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Thanks Baldrick but unless Safeguard can be changed remotely by Plusnet then no settings have changed, and I don't really want to start messing with settings etc. My other gambling site, Coral, still works fine as before.
Re: Unable to access William Hill
19-01-2020 12:20 PM
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Tried again this morning, and access restored...!
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