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Update website hosted by Plusnet

albagames
Hooked
Posts: 7
Thanks: 1
Registered: ‎11-02-2023

Update website hosted by Plusnet

Have been trying to login to my website hosted by Plusnet through a ftp app but keep getting an error message as follows

Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

or with sftp: error is 

Response: 530 Login incorrect.
Error: Critical error: Could not connect to server

 

Can anyone help with what settings I should be using?

App is Filezilla