Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
03-09-2023 8:55 PM
03-09-2023 9:14 PM
@Lynn22 is your TV connected to your router on Wi-Fi or ethernet?
Is it even connected?
03-09-2023 9:24 PM
Moderator’s Note
This topic has been moved from Broadband to Everything Else
Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'
04-09-2023 3:06 PM
If your TV is connected over WiFi, and you have recently joined Plusnet and got a new router, then it is very likely that you will need to update the WiFi settings on your TV so that it can connect to the Plusnet router.
