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rDNS change request

Dano-plus
Newbie
Posts: 3
Registered: ‎01-10-2020

rDNS change request

Hi, my plus net username is revealed by rDNS. Please can you help me change that to something else? I have searched the forum and some posts with the same question provide a link that takes me to a generic support page.

Thanks,

-- Dan

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,081
Thanks: 1,699
Fixes: 498
Registered: ‎01-01-2012

Re: rDNS change request

Hi @Dano-plus

I'm really sorry for how long it's taken to get back to you. We've been quite busy recently so it's taking longer than we'd like to reply.

I've carried out some action on your account which should have sorted this for you

Let me know if there's anything else I can help with!

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Dano-plus
Newbie
Posts: 3
Registered: ‎01-10-2020

Re: rDNS change request

thank you, I can see it is sorted now