cancel
Showing results for 
Search instead for 
Did you mean: 

wi-fi password obtained by another person

ben731
Newbie
Posts: 4
Registered: ‎26-01-2025

wi-fi password obtained by another person

Hi,

I recently had a new P.C. 

My brother set it up for me and took my Wi-Fi password which I objected to. He said he could use his moblie phone's data quicker with my Wi-Fi.

Last week I logged onto the internet and a message popped up saying something like another device was using this service.

Is this my brother using my internet? If so how can I stop him.

 

Ben 731

 

7 REPLIES 7
jab1
The Full Monty
Posts: 20,579
Thanks: 6,818
Fixes: 304
Registered: ‎24-02-2012

Re: wi-fi password obtained by another person

@ben731 Yep, it sounds very much like it - you need to change the Wi-Fi password on your Hub - and don't tell your brother the new one.

John
Marksfish
Seasoned Pro
Posts: 1,192
Thanks: 302
Fixes: 4
Registered: ‎22-11-2014

Re: wi-fi password obtained by another person

Never seen this message on any of the services/ routers I have ever had.

Mark

iannewson
Rising Star
Posts: 98
Thanks: 27
Fixes: 4
Registered: ‎15-01-2016

Re: wi-fi password obtained by another person

More than likely its microsoft saiying that another device is using its account ( the new pc) rather than the router or anything to do with plusnet

jab1
The Full Monty
Posts: 20,579
Thanks: 6,818
Fixes: 304
Registered: ‎24-02-2012

Re: wi-fi password obtained by another person

@iannewson Thanks - I'd forgotten Microsoft did this - Must be 6 years, maybe more, since I touched a later edition of that OS than W7.

John
dvorak
Moderator
Moderator
Posts: 29,962
Thanks: 6,746
Fixes: 1,489
Registered: ‎11-01-2008

Re: wi-fi password obtained by another person


Moderators Note


This topic has been moved from Broadband to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
corringham
Seasoned Champion
Posts: 1,491
Thanks: 775
Fixes: 20
Registered: ‎25-09-2015

Re: wi-fi password obtained by another person


@ben731 wrote:

Is this my brother using my internet? If so how can I stop him.


Unless your brother is close enough to your router to get a Wi-Fi connection he can't be using your internet.

It isn't clear what the message you saw relates to - as mentioned by others it is likely that an account that you have (microsoft, teams, google, etc.) has been connected to by more than one device (e.g. a phone and your laptop) and it is just letting you know. Those accounts often remember a connection for days if you don't explicitly log out.

Townman
Superuser
Superuser
Posts: 24,991
Thanks: 10,746
Fixes: 187
Registered: ‎22-08-2007

Re: wi-fi password obtained by another person


@ben731 wrote:

Hi,

I recently had a new P.C. 

My brother set it up for me and took my Wi-Fi password which I objected to. He said he could use his moblie phone's data quicker with my Wi-Fi.

Last week I logged onto the internet and a message popped up saying something like another device was using this service.

Is this my brother using my internet? If so how can I stop him.

 


There is no context here to offer meaningful advice.

  • What WiFi password - that of your Plusnet router or some other WiFi hotspot, such as your mobile phone?
  • What does "use mobile data quicker with your wifi" mean?  "mobile data" generally refers to the mobile data bandwidth allowance - if he were using your wifi, he'd not be using his mobile data - as written, the statement does not make sense
  • Logged into what on the "internet"?  This is not a message which would come from a Plusnet router.
  • Why do you feel the need to stop your brother using your Plusnet internet connection?  All packages have unlimited data use ... OK if you are talking about your mobile phone's data, that is an entirely different story

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.