wi-fi password obtained by another person
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wi-fi password obtained by another person
Sunday - last edited Sunday
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Hi,
I recently had a new P.C.
My brother set it up for me and took my Wi-Fi password which I objected to. He said he could use his moblie phone's data quicker with my Wi-Fi.
Last week I logged onto the internet and a message popped up saying something like another device was using this service.
Is this my brother using my internet? If so how can I stop him.
Ben 731
Re: wi-fi password obtained by another person
Sunday
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@ben731 Yep, it sounds very much like it - you need to change the Wi-Fi password on your Hub - and don't tell your brother the new one.
Re: wi-fi password obtained by another person
Sunday
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Never seen this message on any of the services/ routers I have ever had.
Mark
Re: wi-fi password obtained by another person
Sunday
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More than likely its microsoft saiying that another device is using its account ( the new pc) rather than the router or anything to do with plusnet
Re: wi-fi password obtained by another person
Sunday
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@iannewson Thanks - I'd forgotten Microsoft did this - Must be 6 years, maybe more, since I touched a later edition of that OS than W7.
Re: wi-fi password obtained by another person
Monday
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Moderators Note
This topic has been moved from Broadband to Everything Else
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: wi-fi password obtained by another person
Monday
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@ben731 wrote:
Is this my brother using my internet? If so how can I stop him.
Unless your brother is close enough to your router to get a Wi-Fi connection he can't be using your internet.
It isn't clear what the message you saw relates to - as mentioned by others it is likely that an account that you have (microsoft, teams, google, etc.) has been connected to by more than one device (e.g. a phone and your laptop) and it is just letting you know. Those accounts often remember a connection for days if you don't explicitly log out.
Re: wi-fi password obtained by another person
Monday
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@ben731 wrote:
Hi,
I recently had a new P.C.
My brother set it up for me and took my Wi-Fi password which I objected to. He said he could use his moblie phone's data quicker with my Wi-Fi.
Last week I logged onto the internet and a message popped up saying something like another device was using this service.
Is this my brother using my internet? If so how can I stop him.
There is no context here to offer meaningful advice.
- What WiFi password - that of your Plusnet router or some other WiFi hotspot, such as your mobile phone?
- What does "use mobile data quicker with your wifi" mean? "mobile data" generally refers to the mobile data bandwidth allowance - if he were using your wifi, he'd not be using his mobile data - as written, the statement does not make sense
- Logged into what on the "internet"? This is not a message which would come from a Plusnet router.
- Why do you feel the need to stop your brother using your Plusnet internet connection? All packages have unlimited data use ... OK if you are talking about your mobile phone's data, that is an entirely different story
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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