Appropriate means to test fibre ?

[#1]

We moved from TT to Plusnet on a 500mb service.
several members of the family are reporting intermittent issues with performance.
Including over the last few days when on their PS it would keep telling them are offline and then online.

What appropriate tool set to test over an extended period of time ?
i don't think there is a speed issue, but rather a routing and/or quality issue.

Happy to run the appropriate tests before jumping to any assumptions.

Regards

C.

[#2]

@ColinKent I suggest, although others may have different ideas, that sight of your Hubs Technical Log>Information would be useful. I don't think there is a 'tool set', as such, to do otherwise.

From other posts, I have a feeling the issue is with the PS.

[#3]

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@jab1 wrote:

@ColinKent I suggest, although others may have different ideas, that sight of your Hubs Technical Log>Information would be useful. I don't think there is a 'tool set', as such, to do otherwise.

From other posts, I have a feeling the issue is with the PS.

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Sorry what is meant by PS ?

[#4]

PS = Play Station, which appears to be having the main issue.

[#5]

You could try either ping plotter or pingnoo they will at least give you an indication of where they problem might be I found it best set up on an Ethernet connection and left running, just out of interest it was my net work at fault not plusnet

[#6]

With respect, @userfred , that will not reveal 'disconnection' issues, only slowdowns - which is why I suggested sight of the error log.

[#7]

@ColinKent 

As @jab1  suggests, view of the Technical log would be most instructive.

In addition, is the connection between Hub and PS wireless or via an Ethernet cable? If wireless do you get the same drops if connected via Ethernet?

[#8]

@jab1 @Baldrick1 

Looking at examples of the Hub Two Technical Information page for Full Fibre I am not sure if it will be of any help

The only useful data might be Data Sent/Received

The Home >Status or Advanced Settings >Broadband both show the connection uptime important for knowing if any broadband disconnects have occurred

I would say the Event Log would be the best, as the symptoms might suggest device disconnects

[#9]

Sorry @Dan_the_Van , maybe posting before my third coffee meant I asked for the wrong data - I did actually mean the Event log.

[#10]

I don't pretend to know a lot about these things so take what I say with a pinch of salt I enclose two screen shots one of the network working well and one where I pulled out the ethernet cable showed by the red lines from the 254 ip address going all the way down to google if the disconnection was happening at plus net in Sheffield I would have seen the red line start to happen around graph 4. I am sure searching around the events log will weald similar data but I like to see what's happening in front of me. Ping plotter is a paid app can't remember how much it costs but its not a lot for standard the basic is free but you can't get individual legs graphs 

[#11]

thanks to everyone for taking the time to post.