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‘Content Loading’ in emails.

Pippins71
Newbie
Posts: 1
Registered: ‎07-03-2022

‘Content Loading’ in emails.

Hi, I have just installed my new router and am having problems with content loading (pictures) automatically in my emails on all my ‘apple’ products.
I am getting the following message.
‘Your network settings prevent content from loading privately’
I have changed ‘privacy protection’ settings on my Phone and iPads in my ‘mail’, but it doesn’t help.
I have googled for help and I am told to ‘enable iCloud private relay’ on my router settings…
I have accessed the Plus net hub manager, but have no idea where to fine this to enable it.
Help please!

2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,932
Thanks: 5,023
Fixes: 317
Registered: ‎04-04-2007

Re: ‘Content Loading’ in emails.

iCloud Private Relay is an Apple feature so you won't find any reference to it in the Hub Manager.

You need to be looking at the device settings.

There's a separate Private Relay setting somewhere that you might want to try toggling off. This article also suggests there should be some method of overriding things and downloading the images anyway.

 

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

edwh
Rising Star
Posts: 51
Thanks: 20
Registered: ‎16-10-2015

Re: ‘Content Loading’ in emails.