FTTC Broadband drop outs
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FTTC Broadband drop outs
21-01-2022 2:07 PM
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Can someome test my line please?
seem to be disconnecting a lot lately and speeds aren't what they used to be
Thanks
Re: FTTC Broadband drop outs
21-01-2022 4:53 PM - edited 21-01-2022 4:53 PM
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Thanks for your post @Yorkshiregrump
I'm really sorry to see you're having connection issues. I've tested your line today and the tests aren't showing the cause for the drops, but I can certainly see them as pictured below.
Could you try plugging your router into the test socket as explained Here and let me know how it goes? This should rule out any internal wiring from causing the drops and help get to the bottom of the problem.
Re: FTTC Broadband drop outs
21-01-2022 5:24 PM
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I'll see if u can borrow a filter of a mate.
Thanks
Re: FTTC Broadband drop outs
22-01-2022 6:26 AM
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Re: FTTC Broadband drop outs
22-01-2022 8:35 AM
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Ok, currently connected via the internal socket on the master, speed still ok but connection already gone off at least once
Re: FTTC Broadband drop outs
22-01-2022 8:58 AM - edited 22-01-2022 9:00 AM
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No problem @Yorkshiregrump, sounds like a plan
I'd ignore that ^ Our internal response system we use didn't pull through your posts from this morning.
I'd recommend keeping an eye on it over the course of the day if possible, and let me know how it goes.
Re: FTTC Broadband drop outs
31-01-2022 12:46 PM
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Now changed it back to how it was before the issues started and almost 48hrs in and its still fine, speed still up too
Re: FTTC Broadband drop outs
31-01-2022 3:33 PM
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Great stuff @Yorkshiregrump
Thanks a lot for letting us know and I'm glad to hear that things appear to be performing better now. Let us know if you have any further issues at all.
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