IP address makes websites think I'm in the USA
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Re: IP address makes websites think I'm in the USA
25-07-2017 1:47 PM
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HarryB wrote:Hopefully we won't be waiting long for them to update their records.
You have more faith than I do.
AFAIK the problem is not so much with the geolocation data base providers, it's more with the very many websites which use old out of date geolocation data.
My VOIP provider was informed over two years ago that their geolocation data was inaccurate. After coming back to plusnet a few months ago I find that service provider still has incorrect geolocation data which forced me to purchase a static IP to make the service usable.
In theory this shouldn't be a problem if the web masters kept their data bases in order. Unfortunately they don't and the support at these affected websites don't have a clue when you try to report the issue.
In short I don't see this issue going away any time soon, and I think it's time Plusnet give more help to those affected -- option of a free static IP would be a good start.
Compiling and publishing a list of troublesome web sites may also be useful.
Re: IP address makes websites think I'm in the USA
26-07-2017 8:21 AM
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@mikecro wrote:
Is it, is it really out of your control?.
So RBS systems, Pokerstars and everyone else has a problem... But not plus net despite that IP address being on record as being at an address in el segundo in california?
How's about something that is in your control? Maybe you could have forced my IP address to renew to a less ambiguous one?
There is one totally fail proof system Plusnet could employ - not buy any new IP ranges and therefore not accept new users immediately but put people on a waiting list until other users to leave. Hardly a solution that would be acceptable to the company.
The other solution would be CGNAT - but there would be howls of protest if they implemented that!
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: IP address makes websites think I'm in the USA
26-07-2017 8:30 AM
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The other solution would be CGNAT - but there would be howls of protest if they implemented that!
Didn't we have a CGNAT trial, that basically failed
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: IP address makes websites think I'm in the USA
26-07-2017 8:54 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: IP address makes websites think I'm in the USA
26-07-2017 8:59 AM
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Ok, maybe fail was a bit OTT. Voip didn't work, but maybe that was expected...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: IP address makes websites think I'm in the USA
26-07-2017 9:03 AM
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It worked for all basic internet use but there were a number of issues with some protocols. See https://community.plus.net/t5/CG-NAT-Trial/bd-p/CGNAT
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: IP address makes websites think I'm in the USA
26-07-2017 11:47 AM
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Thanks @jelv, as I remembered it: the majority of what didn't work was expected.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: IP address makes websites think I'm in the USA
26-07-2017 3:46 PM
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So what would the charge be for people that would still want a static ip then ?
Re: IP address makes websites think I'm in the USA
26-07-2017 4:59 PM
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