My full fibre has stopped working

[#1]

Was watching Netflix now my routers light is staying orange with no connection please help

[#2]

Hi Gismo666

What are the lights on the Openreach ONT indicating?
https://www.bt.com/help/landline/lights-on-the-openreach-modem

Richard

[#3]

The first light is green second is red and the third light is green

[#4]

Power green Los red pon off lan green

[#5]

Hi Gizmo666,

From:

https://help.business.bt.com/app/answers/detail/a_id/19236/~/what-do-the-lights-on-my-openreach-ont-...

Power Green, LOS red and PON Off, indicates a fault.

Have you contacted Plusnet to raise a fault?

https://www.plus.net/help/report-a-problem/broadband/

Regards

Richard

[#6]

Hey @Gismo666 Is this still an issue? I don't mind running some tests if it is?