No internet, no dsl light
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No internet, no dsl light
30-04-2019 10:32 PM
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Thanks
Re: No internet, no dsl light
30-04-2019 10:52 PM
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You need to get your phone line fault fixed.
If it does not work from the test socket, then report the fault first thing in the morning.
There is an on-line fault report link in the member centre - sorry I don't have a link.
Re: No internet, no dsl light
01-05-2019 12:14 PM
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Hi @Bshepherd198,
I'm sorry that your broadband wasn't working and for any inconvenience caused. I can see that there was an outage at around 6:30pm yesterday. I've tested your line and everything now looks to be back up and running as normal.
If you're still experiencing any problems with your connection, please can you run through our troubleshooting guides here and let us know how you get on.
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