Plusnet Full Fibre

[#1]

Thanks Anoush, I just renewed my "FTTP Full Fibre" for the next 24m. Finally....! we've been waiting for more than 3/4 years for this moment.

Thank you PLUSNET...!🤝

[#2]

Was a discount negotiable by choosing the "I'm thinking of leaving option"?  

[#3]

@ABEY, awesome cheers for renewing on our new shiny FTTP product. 

@RobPN, yup indeed. 

[#4]

Any news of pricing?

[#5]

Similar to when you'd renew a contract on ADSL or FTTC, you're best calling us on 0800 013 2632. 

[#6]

Just rang up and asked if I could upgrade from my existing FTTC contract and was told yes.

The FTTP product offers are 145Mbps, 300Mbps, 500Mbps & 900Mbps.

There is no digital voice phone supported by Plusnet (broadband only FTTP service like EE).

Contracts are for 24 months & I was offered 145Mbps for £33.99 and 300Mbps for £37.99 per month (didn't ask about higher speed prices).

[#7]

Looking at those "out-of-contract" prices it's going to be a close call between PN on a renewals basis and my two other contenders ie EE (with mobile customer discount) and Giganet (Openreach service not Cityfibre).

Anyone know if there are separate pricings for with / without phone service? [UPDATE: ok that's been answered now}

[#8]

@northender, I've PM'd you back but I'll post it here in case it helps anyone else.

As far as I'm aware if you move to one of our FTTP products, then we'll cease your phone line so if you're wanting to keep your landline number, then you'd have to move to another provider who offers a phone service as well as FTTP. We'll waive any termination fees if you choose BT or EE (Only if you arrange by calling us though).

Another option is that if you're out of contract or happy to pay termination fees then you could port your landline number out, ceasing your FTTC service/account, and call us to create an FTTP broadband only account. You don't need to wait for your FTTC to be ceased though to create a new account.

[#9]

@northender 

Were you not offered a 40 or 80 service?

Brian

[#10]

Oh well - too late for me...  I ordered a EE fttp connection yesterday.  I called up Plusnet and when I eventually got through to support, I think the guy was telling me it was coming today - but could not give any details at all.  He did give me prices for BT fttp products and then put me through to EE who I ordered a 74/20 Mbps with.

Have to see how it all works out.  It seems the lower fttp speeds aren't all properly set up on the EE website yet (Ts&Cs don't reflect fttp and the emails seem to be geared to fttc.)

[#11]

I asked about fttp speeds and was only told about 145 Mbps and higher.

[#12]

@northender 

I'm pretty sure 40 and 80 are available - they have end of contract prices listed.

@Gandalf 

Is this an error by the call centre staff in not offering 40 and 80 down?

Brian

[#13]

@bmc  The lower speed tiers are available, from the Legal Bit of the product website the out of contract prices are....

Full Fibre 36 - £27, Full Fibre 74 - £30, Full Fibre 145 - £35, Full Fibre 300 - £40, Full Fibre 500 - £47, Full Fibre 900 - £55. 

[#14]

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@bmc wrote:

Is this an error by the call centre staff in not offering 40 and 80 down?

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Yeah, they have the full range of products to choose from.

[#15]

@JonoH Why Compatible line required? if it full fibre optic - surely you don't need line rental or phone socket?