Plusnet Wasters

[#1]

Thanks Plusnet for taking away my step kids internet, you Wasters.

[#2]

Typical passive aggressive, isn't it? Plus using emotional blackmail (kids), not to mention inappropriate language (wasters).

If you provide a description of the problem, Plusnet might try and help you. Other than that, they're not mind readers. 

[#3]

The only time that Plusnet ‘take away’ your service is if you fail to pay your bill.

Of course there might be a fault in the Openreach equipment over which Plusnet provide the service.

[#4]

Can you explain more about your problem? It may not necessarily be PlusNet.

[#5]

Did he/she pay his/her bill? It usually helps.