Possible outage?

JulieD42 · ‎06-08-2022

My fibre tonight is awful. Speed is 2!! Usually 140. Nothing has changed, router fine. Issue in CH7 area?

MatthewWheeler · ‎01-01-2012

Sorry to hear this @JulieD42 and sorry for the late reply

I'm sorry to hear your speeds are poor.

Our tests aren't showing any issues that would cause this.

Can you try a direct wired connection to the router?

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

Possible outage?

Possible outage?

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