Upgraded to Unlimited Fibre speed unchanged.

[#1]

The speed with the router plug into the test socket is 35.4 Mbps.

Thanks

Andrew

[#2]

Thanks for getting back to me Andrew.

Looking a lot better! Which suggests there may be an issue with extension wiring or the faceplate. Are you OK to leave your router plugged into the test socket? It'll be perfectly fine to do so as that's where I leave my router at home all the time.

[#3]

Prefer not to have the cable plugged into the test socket, as this leaves wires inside exposed.

Andrew

[#4]

It's 50V DC. No harm will come to anyone or anything.  🙂

[#5]

Tests are showing better speeds now @Spectacles, and as @198kHz has pointed out, leaving your router plugged directly into the test socket should pose no issues at all, plenty of people do it all the time. You can however purchase a new faceplate from an electrical store, or get an electrician to put another one on for you if you want.

KBD

GEA Test Detail
Circuit ID	NA	Service ID

Test Outcome	Pass
Test Outcome Code	GTC_FTTC_SERVICE_0000
Description	GEA service test completed and no fault found .
Main Fault Location	OK
Sync Status	In Sync
Downstream Speed	40.0 Mbps
Upstream Speed	7.8 Mbps
Appointment Required	N
Fault Report Advised	N
NTE Power Status	PowerOn
Voice Line Test Result	Pass
Radio Frequency Ingress	Not Detected
Repetitive Electrical Impulse Noise	Not Detected
Cross Talk	Not Detected
Estimated Line Length In Metres	869.1
Upstream Rate Assessment	Very Good
Downstream Rate Assessment	Very Good
Interference Pattern	Regular Interference Observed on Week Days
Service Impact	Retrains Observed
Interference Duration Longest Occurrence	From04:00to04:15
Interference Location	Unknown
Interference Observed In Days	2
Home Wiring Problem	Not Detected
Technology	VDSL
Current 15Min Bin Retrains	0
Last 15Min Bin Retrains	0
DP Type	External
Profile Name	0.128M-40M Downstream, Retransmission Low - 0.128M-10M Upstream, Error Protection Off
Time Stamp	2021-11-08T23:15:00

Parameters	MIN	MAX	AVG
Down Stream Line Rate	39.9 Mbps	39.9 Mbps	39.9 Mbps
Up Stream Line Rate	7.6 Mbps	7.7 Mbps	7.7 Mbps
Up Time	861.0 Sec	900.0 Sec	899.2 Sec
Retrains	0.0	1.0	0.0