Virgin full fibre now available to me but not Plusnet FTTP?
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Virgin full fibre now available to me but not Plus...
02-08-2024 2:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Fibre has been installed in our street and Virgin are now saying they can provide FTTP to my address. I currently have Plusnet FTTC (3 months left on contract) and would look to move to Plusnet FTTP but the Plusnet checker says FTTP not available at my address. Are Plusnet able to use the fibre that has just been installed in our street or is it exclusively Virgin?
Fixed! Go to the fix.
02-08-2024 3:00 PM - edited 02-08-2024 3:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
In a word: No.. Plusnet cannot use the Virgin network, only infrastructure provided by Openreach
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Virgin full fibre now available to me but not Plusnet FTTP?
02-08-2024 10:24 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
That's a shame. I was hoping that since Virgin can use Openreach infrastructure to provide services, it worked the other way. I guess I will have to wait for Openreach to dig up my street as well.
Re: Virgin full fibre now available to me but not Plusnet FTTP?
02-08-2024 10:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@cjags you must be thinking of someone else, VM do not use Openreach, they have always had their own network, inherited from the likes of Nynex and other s, then Cable and Wireless and so on.
Re: Virgin full fibre now available to me but not Plusnet FTTP?
03-08-2024 6:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As a point of interest, the Virgin and OR networks worked differently too, although I suspect the NextFibre - Virgins joint-venture 'true fibre' one - is more closely aligned, but still not compatible.
Re: Virgin full fibre now available to me but not Plusnet FTTP?
03-08-2024 7:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It’s a shame a national infrastructure wasn’t agreed and implemented similar to the national grid.
This would have made choosing and moving suppliers a whole lot easier.
Re: Virgin full fibre now available to me but not Plusnet FTTP?
03-08-2024 7:38 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
True, in a way, I suppose, @Champnet , but then we would have the same anti-user attitude that we are increasingly seeing from BT/OR, who are still the dominant communications supplier. Unfortunately, Zen's other 'wires' provider (City Fibre) are not available to me - yet - and when I had a problem which I KNEW was due to a fault in the 'last mile' copper bit of my then FTTC connection, OR still insisted to Zen that it could be 'my equipment', I ended up with an unusable landline for a week - not a big issue, as I never used it for outgoing calls - but annoying all the same.
Re: Virgin full fibre now available to me but not Plusnet FTTP?
03-08-2024 9:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Mustrum The OP is referring to Virgin FTTP which is supplied by Nexfibre and is a new XGS-PON fibre network totally separate from the old Virgin coax cable network. Nexfibre are sharing Openreach underground ducts and poles via the PIA scheme (Physical Infrastructure Access). They pay Openreach to be allowed to share the infrastructure, it's still a separate fibre network so obviously of no use to Plusnet customers.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Virgin full fibre now available to me but not Plus...