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line fault AGAIN

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: line fault AGAIN

‎15-03-2022 10:06 AM

Morning. Ah that's good to see, fingers crossed the engineer's efforts have fixed your service for you once and for all.

I've added a reply to the ticket 222498336 with an offer for a gesture of goodwill.

Once you've responded to that, feel free to get back to me here and I'll make sure we pick it up as soon as we can.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 16 of 18
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vfr750
Grafter
Posts: 43
Thanks: 6
Registered: ‎14-09-2015

Re: line fault AGAIN

‎15-03-2022 10:36 AM

I have answered the question about the goodwill gesture

Message 17 of 18
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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,676
Thanks: 10,311
Fixes: 1,607
Registered: ‎21-04-2017

Re: line fault AGAIN

‎15-03-2022 2:39 PM

Awesome. Cheers.

I've updated the ticket and I've dropped you an e-mail.

If you have further issues or there's anything else you need help with, feel free to get back to me and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Message 18 of 18
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