Awaiting activation - Voicemail, cal lprotect

[#1]

Last week , whist in conversation with support staff, I requested that voicemail and call protect were switched on. On checking today ( a week later) they both say 'awaiting activation'. I checked my phone - 1571 gives me a voicemail message so I assume it is working.

Question - how can i check that call protect is on.

Also if they are on - why are the 'awaiting activation' messages still there and can they be removed.

Thank you

[#2]

I see Call Protect is switched on and you can check this by dialling 1572.

I've flicked the switch to move the status from awaiting activation to active for you.

Let me know if there's anything else you'd need help with.