Call Protect not working

[#1]

Call Protect is shown as "Currently Active" on my Call Features page but when I try 1572 I just get a message saying "the service can not be connected". Can anyone help?

[#2]

Hi @SilentMonkey9 I can see there was a mis match with our system and the Suppliers, I've not got this rectified for you and the call protect will start working within 24 hours.

[#3]

That’s great, thanks for your quick response.

[#4]

Hi there

I've now received an email stating the following: -

We've received your order to change your call features. The following will be removed:

• Call Barring
• Voicemail

Surely I need these enabled if I want to bar calls?

[#5 · Accepted solution]

Hey there @SilentMonkey9 I have checked and all is still on the line and is showing on the account. Is it working now?

[#6]

Yes, it seems okay now, thank you.

[#7]

Awesome, glad to hear it. Have a great day!