Constant engaged tone

[#1]

No matter who i phone on my landline i just get a constant engaged tone,i have plugged in my new spare phone & it is still the same,any ideas.

[#2]

Sounds like you have a short somewhere on the line, have you tried just plugging in the test socket?

[#3]

Yep did all the usual test socket with my new spare phone.

I need one of the staff to pick this up as obviously i can,t phone anyone to report it.

I really need my phone.

[#4]

Don't you have a mobile phone? The 0800 number is free on mobiles.

PN staff are thin on the ground this weekend, a call is likely to be quicker than one picking this up.

[#5]

Also use the online faults process link below.

[#6]

You can also try Home Phone Troubleshooting

[#7]

Mustrum my mobile is in the shop just now or i would have used it.

[#8]

Gel i have already tried all the usual stuff,been here before.

[#9]

Browni,tried all that,ended up with an 0800 phone number to call but i can,t obviously.

[#10]

I wasn't sure how far that one went with regards to testing the phone line as it won't let me continue because my line is with BT

[#11]

Well, i tried the chat earlier but could not get anyone,i really need my phoneline sorted out ASAP.

[#12]

Well i manged to speak to someone called [CSA Removed] who has raised a ticket & will pass it on to openreachbut can take 24-72 hours,wow.

Moderator's note by Mike (Mav): CSA name removed as per Forum rules.

[#13]

Well my phone rang today about 2.30pm & i rang the person back,so i take it that is it sorted,seems weird to me.

[#14]

Thinking about my phone line that started working yesterday,i find it strange that openreach would have done anything on a sunday.

Anyway now when i listen to the dial tone i am hearing a 2 tone sounding dial tone.

[#15]

1571 message waiting?