Account contract end date is incorrect.
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Account contract end date is incorrect.
09-03-2022 11:02 AM
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I renewed or upgraded my contract last December. And I have paid the correct bill in the last 2 months. But this morning when I logged into my plus.net account. The first page showed my contract is from 2019 to 2021. Someone has messed up my details.
Thanks.
Re: Account contract end date is incorrect.
09-03-2022 12:31 PM
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Yep - the wonderfully efficient accounts program/system that PN use. 🤣
Re: Account contract end date is incorrect.
10-03-2022 9:52 AM
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Hi there,
We're aware of this and it's logged with our Digital Team to fix as soon as we can (ref: MC-1877)
This only affects what you see though as the contract our side is correct & up to date.
I'm really sorry for the inconvenience.
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- Account contract end date is incorrect.