Account is always showing 'Unable to change service

[#1]

Hello 
One my account it keeps coming up with "You cannot make any changes to your account while there is a phone order in progress."
But there is no phone order in progress i havent requested any changes so this must be a bug with my account i hope this can be resolved 

[#2]

Hiya @simonrussell617, thank you for getting in touch. I am sorry for the issues with your account and for  the inconvenience caused.

I have now made some amendments for you our side and this message should no longer appear.

Should you have any further queries, please just get back to us.