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Account renewal
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Account renewal
22-08-2013 11:00 AM
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Hi,
My account BB + phone comes up for renewal shortly and I thought I would call and discuss the options available.
In general it has been good value apart from 4 weeks of BB problems, not Plusnet to blame I must say.
I think I must have rung the wrong number 08009176733 as I got stuck in a queue and after 15 minutes boredom set in and i rung off.
Is there an easier and quicker method?
My account BB + phone comes up for renewal shortly and I thought I would call and discuss the options available.
In general it has been good value apart from 4 weeks of BB problems, not Plusnet to blame I must say.
I think I must have rung the wrong number 08009176733 as I got stuck in a queue and after 15 minutes boredom set in and i rung off.
Is there an easier and quicker method?
Message 1 of 4
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Re: Account renewal
22-08-2013 4:44 PM
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It might be worth checking the call wait times first, you'd also be best to call 0800 432 0200
Message 2 of 4
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Re: Account renewal
22-08-2013 4:46 PM
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There's also 0330 123 9197 which will take you straight to our Customer Options Team.
Message 3 of 4
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Re: Account renewal
23-08-2013 4:17 PM
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Hi,
many thanks for the replies I will follow your advice.
many thanks for the replies I will follow your advice.
Message 4 of 4
(2,668 Views)
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