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[#1]

I am out of contract and would like to renew online.

Every time I try to do this through My Account, I get a message like this: "An error has occurred You can't change your products for the moment, you have an order which is currently being processed. Please try again later."

Please could this be fixed?

[#2 · Accepted solution]

Hey @richardap

Sorry about that, a well known issue on our end, I've just pressed a few buttons so things should be sorted now. Let me know if you're still having any issues at all.