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Can i cancel a contract renewel

nos911
Dabbler
Posts: 23
Registered: ‎15-12-2020

Can i cancel a contract renewel

I recently renewed my contract(2 days ago) but need to cancel as i am having to move through work in the next couple of weeks, will this be possible?
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 29,740
Thanks: 6,613
Fixes: 1,485
Registered: ‎11-01-2008

Re: Can i cancel a contract renewel

You should be in a two week cooling off period iirc, but you'll need to call Customer Options.

Details for Customer options team are on this page https://www.plus.net/help/my-account/thinking-of-leaving/
0800 013 2632

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