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Cancelling my contract

sp15084
Newbie
Posts: 1
Registered: ‎07-04-2022

Cancelling my contract

‎07-04-2022 5:13 PM

Hello, 

I wish to cancel my mobile contract -  is there a way of doing this without having to ring up Plusnet? I'm currently abroad so a call would be very expensive, especially if put on hold for a long amount of time! 

 

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dvorak
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Registered: ‎11-01-2008

Re: Cancelling my contract

‎07-04-2022 8:08 PM


Moderators Note


This topic has been moved from Mobile Tech Help to My Account / Billing 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
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SammyM
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,043
Fixes: 101
Registered: ‎22-01-2018

Re: Cancelling my contract

‎08-04-2022 11:42 AM

Hiya @sp15084,

 

I'm really sorry to hear you are experiencing an issue reaching us to cancel and for the hassle this is causing. 

 

I can see you have sent us a private message so I will pick this up for you now as I completely understand the cost of international calls.  

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team
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