Cannot pay bill online or over phone
I have tried 5 times to pay my bill online and keep getting the error message “Sorry we are not able to complete this request at the moment. Please try later”
I called Plusnet and was told that they are getting the same error message so can not take payment over the phone or set up a direct debit.
So how am I supposed to pay?
I called Plusnet and was told that they are getting the same error message so can not take payment over the phone or set up a direct debit.
So how am I supposed to pay?
Hi there,
I'm really sorry for the difficulties you've had paying your bill and apologies for the delayed response.
I can see you've since rang us again and we've got you sorted this time.
If you have further issues though feel free to let me know.
