Charged double 😱

[#1]

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@lkirby wrote:
No it’s for personal use. I meant the additional increase from the standard contract price could be applied to future bills, as a credit on the account for when you sign up for another 24 months

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A contract for a service over a period is just that, and then you are charged the 'market price'.

[#2]

I would suggest the known and “agreed price” at the time of contract.

“Market price” is a highly variable commodity and is “today’s price”.

The whole pricing model for many things is utterly broken driven by consumer want it now greed. In a sensible world early life contract prices would be higher than they are … with lower charges beyond the minimum term to reward loyalty and reflect that new business acquisition has a front end cost load.

Unfortunately most of everything is run by young enough to know it alls. Their methods simply create unprofitable consumer churn.

[#3]

Sorry, @Townman , I was kind of posting in a rush as I'm replying on another forum as well. I agree I should have used the 'known and agreed price' comment rather than 'market price'.

As a further question to @lkirby , though: How do you pay for your electricity (and gas, if applicable) - presumably on a fixed term contract at an agreed price, with the clear understanding that if you do not take out a further contract at a price lower than the 'standard price', you will be charged the 'standard price'? Your broadband supply works on exactly the same principle.

[#4]

@lkirby 

when you are out of contract with an Unlimited Fibre contract you are likely to be charged for two products

1) Unlimited broadband / broadband extra

2) Line rental, regardless of using the landline phone. 

In contract the discount will probably cover the cost of either 1 or 2, it does for me.

part Fibre technology removes the Line rental fee, so no doubling of the price paid once out of contract

HTH

[#5]

part Fibre technology removes the Line rental fee, so no doubling of the price paid once out of contract

While it removes the explicit Line rental fee, there's still an element of cost for maintaining the copper wires which is built into the charge for part Fibre. When in contract there will still be a discount applied. Once out of contract, that discount will be removed and the cost will still increase significantly

[#6]

Once out of contract, that discount will be removed and the cost will still increase significantly

The current line rental is £28.63, I would not expect non contract price for part Fibre would be that much more, the line rental cost also includes PSTN maintenance. 

Currently my discount covers the total cost of the broadband service with an additional discount to the line rental.

[#7]

From the price guide it would seem that the non contract price for Fibre is £32.37.  Looking at the website, Fibre is currently offered contracted at £27.99 so @Dan_the_Van  it would seem you are correct , the difference isnt as great as I would have expected