Contract renewal Not taken place
My new contract was supposed to start on the 3rd April 2023, however, the renewal has not yet shown up in my account, and I have now been billed for this month. This new bill is still for the old contract which is due to end on the 10th May 2023, and hence, after that I have been charged at the full non-contract cost.
Could somebody please look into this?
Thanks
@neillie Hey, I've taken a look at your bills. I've popped a ticket onto your account explaining everything. You can view this here https://www.plus.net/wizard/?p=view_question&id=233656990.
Please get back in touch if you need anything else!
