cancel
Showing results for 
Search instead for 
Did you mean: 

Contract renewal with landline

Steven_Thompson
Dabbler
Posts: 27
Thanks: 11
Registered: ‎04-08-2013

Contract renewal with landline

Our unlimited fibre/landline contract is now up for renewal, with anytime calls. The offers we have are for 18 month and 2 year renewals. What happens if the landline is withdrawn before the 18 months or 2 years are up? Does the contract become fibre only, with the phone then to sort out separately, or does the whole contract get cancelled anyway? I see no need to lose the landline at the moment.
2 REPLIES 2
bmc
Hero
Posts: 3,840
Thanks: 1,359
Fixes: 60
Registered: ‎28-02-2017

Re: Contract renewal with landline

@Steven_Thompson 

Did you get the offers by phone? Online renewels tend to be internet only.

 

It is not known at this time what will happen when PN finally withdraw their phone services. Internet will continue to be supplied over a SOGEA line for FTTC.

 

If you wish to keep a landline with your current number you'll either need to set up an account with an independant VOIP provider or change ISP to one who does both internet and phone.

 

Brian

dvorak
Moderator
Moderator
Posts: 29,713
Thanks: 6,591
Fixes: 1,485
Registered: ‎11-01-2008

Re: Contract renewal with landline


Moderators Note


This topic has been moved from Home Phone to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'