Customer service

[#1]

Is customer services not open on Sunday as it says Monday -Sunday 8-8 but every time I phone up today all I get is we are closed

[#2]

Works for me, @Stuart3009 . What is your problem - maybe we can help on here?

[#3]

Well I want a re connection on my broadband till Monday then I can pay my bill

[#4]

We can't help with that, but I doubt that can be done today anyway as there is only a skeleton staff over the weekend.

[#5]

I’ve tried 3 different numbers and all I get is sorry this line is now closed

[#6]

Which three - I have no issue getting through on the support number 0330 123 9123?

[#7]

Just had a look on old forums and people have had same issue

[#8]

Moderators Note

This topic has been moved from Broadband to My Account / Billing

[#9]

Well I want a re connection on my broadband till Monday then I can pay my bill 

I have a vague recollection that if an account is in failed billing, then calling from the account phone number will get redirected to billing, which is of course closed at the weekend.

OR am I mistaken ?