DD failed with insufficient funds and when trying to pay it says paid online?

nicola230996 · ‎26-01-2023

My DD failed yesterday and now I have the money I've tried to pay online and its not allowing me to make payment as it says my bill is at £0 but it isn't as no payment was taken and my services are restricted. How do I solve this and pay

Baldrick1 · ‎30-06-2016

Moderator’s Note

This topic has been moved from Broadband to My Account/Billing

Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'

DD failed with insufficient funds and when trying to pay it says paid online?

DD failed with insufficient funds and when trying to pay it says paid online?

Re: DD failed with insufficient funds and when trying to pay it says paid online?