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I have paid my bill then the payment site crashed

mrichardson1954
Newbie
Posts: 4
Thanks: 1
Registered: ‎18-03-2022

I have paid my bill then the payment site crashed

I have paid my bill, then on the next page it crashed with a website error. The money has gone out of my bank. So will you plus net please sort it. And release my restrictions please

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,642
Thanks: 10,226
Fixes: 1,607
Registered: ‎21-04-2017

Re: I have paid my bill then the payment site crashed

Really sorry for the issues. Can you contact your bank to check if the payment's just in a pending state? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet