@Protech that seems to apply to standalone broadband, Fibre or Full Fibre
If you look at the Package T & C s then
10. Moving home
10.1. If you move home, the moving home sections of the applicable Service Terms shall apply and if we can't provide all the services at your new address, the remaining services must be taken on a new package contract (with a new minimum term). If the remaining services can't be taken as a package, they must be taken on standalone contracts (with new minimum terms).
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
