Name Change for Mobile Account

[#1]

I've looked on the Community & followed the instructions to go to My Account - neither the web or app versions allow me to change the name I am greeted by when I log in.

Thanks

[#2]

Thanks for your post @fngIng and welcome to our Community Forums.

I'm afraid that we can't change the name of a mobile account, due to the credit checks we'd go through when you sign up.

Is there a spelling mistake in the name we hold for you or have you changed your name via Deedpoll?

Feel free to private message me, if you prefer to discuss further in a non-public space.