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Name change on account

FIXED
dahousecat
Newbie
Posts: 1
Registered: ‎16-03-2023

Re: Name change on account

Hi There,

 

I would also like to change my name.

 

Please can you open a ticket on my behalf (I could not find a way to open a ticket myself)

 

Cheers,
Felix

csmith94
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 398
Fixes: 31
Registered: ‎01-12-2020

Re: Name change on account

Hi @dahousecat 

 

Not a problem at all, I've opened up a ticket on your account. Drop me a reply over there and I'll get your account updated for you. 

 Curtis Smith
 Plusnet Help Team
estpaz
Newbie
Posts: 2
Registered: ‎29-03-2023

Re: Name change on account

Same. I have also changed my name by deed poll and would like to update the details: name and username on my account. Thanks

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Name change on account

Hi @estpaz I'll sort that out for you, is it for a mobile or a broadband account with us? 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
estpaz
Newbie
Posts: 2
Registered: ‎29-03-2023

Re: Name change on account

Thanks @adamwalker . It's broadband.

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Name change on account

No worries, I've sent you a PM, please drop me a reply when you can. 


Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 23,958
Thanks: 10,163
Fixes: 174
Registered: ‎22-08-2007

Re: Name change on account

The name of the account holder can be altered to that of a legal name change, but an account name cannot be altered.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Ginnydropz
Newbie
Posts: 1
Registered: ‎26-07-2023

Re: Name change on account

Good morning

 

I have just got married and would like to change my name on my account please.

 

Thanks,

Imogen

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: Name change on account

Hi Imogen, congratulations! I've sent over a PM asking for some details. Please reply back when you can. - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team