cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet email address

smiro03
Hooked
Posts: 5
Registered: ‎05-04-2023

Plusnet email address

I'm about to start my own business and will need to have a business broadband service at home, which Plusnet does not supply. As I don't need two broadband lines into the house, I will need to terminate my  Plusnet broadband home connection, once the business line has been installed and is up and running. However, my wife and I also use plusnet for email and have done so for many years and would like to keep that email address. Is this something we can do? Currently, we are looking to move to BT.

4 REPLIES 4
jab1
Legend
Posts: 19,047
Thanks: 6,236
Fixes: 287
Registered: ‎24-02-2012

Re: Plusnet email address

@smiro03 If you terminate your Plusnet account, all associated services, including email, are lost.

John
dvorak
Moderator
Moderator
Posts: 29,716
Thanks: 6,593
Fixes: 1,485
Registered: ‎11-01-2008

Re: Plusnet email address


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
smiro03
Hooked
Posts: 5
Registered: ‎05-04-2023

Re: Plusnet email address

I forgot to mention that I do have Plusnet Mobile phone account as well as a broadband account which I am keeping. Is the mail account  terminated even if I have a mobil phon account?

MisterW
Superuser
Superuser
Posts: 16,190
Thanks: 6,172
Fixes: 445
Registered: ‎30-07-2007

Re: Plusnet email address

Is the mail account  terminated even if I have a mobil phon account?

I'm afraid it is. Mobile is completely separate from broadband

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.