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Previous name still showing on bill
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Previous name still showing on bill
02-10-2024 4:48 PM
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My name has been updated in my account settings, but my old name and title are still on my bill. Can this be updated please?
3 REPLIES 3
Re: Previous name still showing on bill
03-10-2024 9:00 AM
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Morning @SmallfryPigeon when did you change your name on the account? Was it before the bill was produced?
Re: Previous name still showing on bill
03-10-2024 9:02 AM
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About two years ago now, so long before the bill! I’ve only just noticed that all my bills still show my old name at the top of the pdf.
Re: Previous name still showing on bill
04-10-2024 8:44 AM
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@SmallfryPigeon it should be sorted for you now, however it won't be amended on the other bills unfortunately.
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